Page 1 of 1

Donor account disabled

Posted: 08.10.2020, 21:37
by markbx
I tried to login with my donor account for an update but evidently my 1 year donation expired. My donor account is disabled. How do I reactivate it?

Re: Donor account disabled

Posted: 08.10.2020, 21:47
by Marek
Normally the account is not disabled, you have only no access to downloads if one year is expired.
Simply make new pyment with the same email address.

Re: Donor account disabled

Posted: 08.10.2020, 23:08
by markbx
Except that is not liked at all:

An account with the same email already exists.
Please login to your existing account.
If you have not completed payment, you will be able to complete it after login

But I can't login with the existing account. Catch 22.
I get this: Please login

Re: Donor account disabled

Posted: 08.10.2020, 23:20
by markbx
I just used a different email and username and ignored all errors.